Milton and David of ME Flow came back to my house to rework on part of the job that I was not initially happy with (repair of sanitary pipe). Milton explained why he did what he did which helped to assure me of the quality of the work. At the end, he did the best he could given the situation, making some adjustments to improve the area of the pipe I had complained about. I appreciate that Milton and David patiently listened and responded to me in a manner that was customer service oriented. I will definitely call ME Flow again for other work.