I responded to the American Standard survey and gave you guys high marks all around. Thank you for your outstanding service over the holidays by coming out on Christmas Eve, determining that I needed a new furnace, and scheduling the installation for the following Monday. Amazing how things worked out…. My daughter-in-law, delivered a 8.5 pound baby girl on Christmas Day. Very hectic time for everyone. My son said that your installers were wonderful and considerate of all that they were going through.
Again, many thanks.
Happy New year and kind regards,
–Maureen H. in Ashburn
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