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For Those That Need a Plumber or HVAC Contractor…Gone are the Days of Waiting and Wondering Where The Service Technician is!

M.E. Flow has always been committed to delivering a 5 star service experience to our wonderful customers. We continuously search for ways to deliver a greater and more customer friendly experience and we have found it! Today we announce that our team members are equipped with some of the best software in the heating, cooling and plumbing industry and we think you’ll agree, they are about to “Wow” you!

Not only will our customers be wowed by the experience…our team of service professionals simply can’t believe how great this is!! The team has invested countless hours customizing the software to meet the needs of YOU, our customers, and have been rigorously training for the launch of the new software! Today we are ready to deliver the greater customer experience!

We can all relate to this…you’ve booked a plumber or an HVAC company to fix your heating and cooling system. You have no idea when they will show up. You’re frustrated because you have things to do and you have not heard from the dispatcher! Wouldn’t it be great if you could run an errand and not worry about missing the technician! Well…say goodbye to waiting and wondering!! This is only one of the many customer friendly enhancements our team has added! You’ll now know:

  • When the service technician is on his way! You’ll be able to track the van as it makes its way to your home– no more sitting around wondering where the technician is!
  • Who the technician is that will be in your home! You will receive a technician bio via text or email, you’ll know a little about your tech (and what they look like) before their arrival!
  • Communicate your way! Yes, you can request to be communicated with service reminders via text, phone or email or all 3!

So, there you have it! I guess you can now call the members of M.E. Flow the titans of the Heating, Cooling and Plumbing Industry for Northern Virginia! If there is anything we can do to enhance and improve our service–please let us know! We love creating Happy Customers!

M.E. Flow covers all of Northern Virginia and has office locations in Alexandria, Leesburg and Winchester.